Website Privacy Policy

iCaring.co.uk (“We”) are committed to protecting and respecting your privacy. This is an issue that is very important to us. This policy (together with our terms and conditions [Insert link to website terms and conditions]) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is iCaring Limited 7141929 of 4 Cliff Road Camden Town London NW1 9AJ.

Information We May Collect From You

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website [INSERT DOMAIN ADDRESS] (“our website”).  This includes information provided at the time of: (i) registering to use our website (such as basic personal information used to verify your identity for security purposes), (ii) subscribing to our service, (iii) posting material or (iv) requesting further services.  We may also ask you for information when you report a problem with our website.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of transactions you carry out through our website.
  • Details of your visits to our website and the resources that you access.

This information will be used exclusively for the purpose for which you have provided it.

Financial Information, including Credit Card Details

Information which is used to obtain payment for goods and services you have ordered from us is never actually received by us directly. The page where this information is provided by you is controlled by our contract merchant service provider, PayPal. Such information is automatically encrypted, and later decrypted for use. It never enters our system at any point in a transaction.


Your iCaring.co.uk Personal Profile

This is available to be seen by visitors to our website throughout the world. No contact details whatsoever are included in your personal profile unless you choose to complete the optional Profile Plus section of your personal profile, which is an option given to you when you register with our website. Some of this information is classified as sensitive information by the UK Data Protection Act 1998. By submitting your personal data, you consent to our holding this information for the duration of your membership.


IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


[For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and to deliver a better and more personalized service. They enable us to:

  • estimate our audience size and usage pattern;
  • store information about your preferences, and so allow us to customise our website according to your individual interests;
  • speed up your searches; and
  • recognise you when you return to our website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.


Please note that our advertisers may also use cookies, over which we have no control.


Where we Store Your Personal Data

By submitting your personal data, you agree to our storing or processing this personal data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Except as set out herein, we do not share, sell, or disclose to third parties any personally identifiable information collected at this website.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


Uses Made of the Information

We use information held about you in the following ways:

  • To ensure that content from our website is presented in the most effective manner for you and for your computer and to respond to queries you may have in relation to our website;
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To carry out our obligations arising from any contracts entered into between you and us, including billing website users for services we provide;
  • To allow you to participate in interactive features of our website, when you choose to do so; and
  • To notify you about changes to our service.

If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.


Disclosure of Your Information

We may disclose your personal information to third parties only if:

  • iCaring.co.uk or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions [INSERT LINK TO WEBSITE'S TERMS AND CONDITIONS] and other agreements; or to protect the rights, property, or safety of iCaring.co.uk, our website users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will use reasonable endeavors to contact you (before collecting your data) if we intend to use your data for such purposes [or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@icaring.co.uk.


Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address set out at “Contact” below. To better safeguard all information provided to us, we will also take reasonable steps to verify your identity before (i) granting access to this information to you; or (ii) making corrections to the information previously provided to us.


Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We shall also provide an opportunity for all website users to indicate whether or not they would prefer that we do not provide their information to third parties, if this is proposed.



We understand that all users of our website are quite rightly concerned to know that their data will not be used for any purpose that is not intended by them, and will not fall into the hands of a third party where this has not been authorised. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please tell us.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to 4 Cliff Road Camden Town London NW1 9AJ or email: privacy @icaring.co.uk